Quoted, How JPMorgan’s plan to send customers to arbitration wound up in court, American Banker

Greg Hesse talks with the American Banker regarding many banks’ reviving arbitration in consumer finance agreements as a result of Consumer Financial Protection Bureau rule being overturned. “It’s hard to say what all of their motivations are for reinstating arbitration, but when the CFPB’s rule was overturned by Congress, that eliminated it as an impediment to arbitration in consumer finance agreements,” Hesse explains.

Read How JPMorgan’s plan to send customers to arbitration wound up in court, American Banker, June 21, 2019. (Subscription)