Privacy & Information Security Law Blog

On March 27, 2015, the England and Wales Court of Appeal issued its judgment in Google Inc. v Vidal-Hall and Others. Google Inc. (“Google”) appealed an earlier decision by Tugendhat J. in the High Court in January 2014. The claimants were users of Apple’s Safari browser who argued that during certain months in 2011 and 2012, Google collected information about their browsing habits via cookies placed on their devices without their consent and in breach of Google’s privacy policy.

On March 9, 2015, the Federal Trade Commission announced that it has entered into a Memorandum of Understanding (the “Memorandum”) with the Dutch Data Protection Authority (the “Dutch DPA”).

On November 18, 2014, the Centre for Information Policy Leadership at Hunton & Williams (the “Centre”) held the second workshop in its ongoing work on the risk-based approach to privacy and a Privacy Risk Framework. Approximately 70 Centre members, privacy regulators and other privacy experts met in Brussels to discuss the benefits and challenges of the risk-based approach, operationalizing risk assessments within organizations, and employing risk analysis in enforcement. In discussing these issues, the speakers emphasized that the risk-based approach does not change the obligation to comply with privacy laws but helps with the effective calibration of privacy compliance programs.

On October 15, 2014, the UK Information Commissioner’s Office (“ICO”) published a code of practice regarding the use of surveillance cameras (“Code of Practice”). The Code of Practice explains how the legal requirements of the Data Protection Act 1998 apply to operators of surveillance cameras. Practical and technological advancements have led to a wide variety of surveillance camera technologies that differ from traditional CCTV (e.g., Automatic Number Plate Recognition cameras and body-worn cameras). The Code of Practice addresses (1) changes in technology and (2) inconsistent standards that have arisen in various sectors since the ICO last updated its guidance on CCTV systems, which occurred in 2008. In particular, due to technological advancements, surveillance cameras are no longer merely passive recording devices, but rather can be used to identify specific items or individuals, keep detailed records of events, and are increasingly portable and discrete.

The UK government has announced proposals designed to make it easier for the Information Commissioner’s Office (“ICO”) to fine companies responsible for nuisance calls and text messages. Under the proposals, the current maximum fine of £500,000 would remain unchanged, but the threshold for imposing fines would be lowered.

On September 4, 2014, the UK Information Commissioner’s Office (“ICO”) published guidance on data protection for the media entitled Data protection and journalism: a guide for the media (the “Guidance”).

On September 16, 2014, Hunton & Williams’ Global Privacy and Cybersecurity practice group hosted the latest webcast in its Hunton Global Privacy Update series. The program covered a number of privacy and data protection topics, including updates in the EU and Germany, highlights on the UK Information Commissioner’s Office annual report and an APEC update.

On September 2, 2014, the UK Information Commissioner’s Office (“ICO”) published a consultation on the framework criteria for selecting scheme providers for its privacy seal scheme. The consultation gives organizations the opportunity to provide recommendations for the framework criteria that will be used to assess the relevant schemes. The consultation is open until October 3, 2014.

On July 28, 2014, the UK Information Commissioner’s Office (“ICO”) released a comprehensive report on Big Data and Data Protection (the “Report”). This is the first big data guidance prepared by a European data protection authority. The Report describes what is meant by “big data,” the privacy issues big data raises, and how to comply with the UK’s Data Protection Act in the context of big data.

On July 15, 2014, the UK Information Commissioner’s Office (“ICO”) released its Annual Report for 2013/14 (the “Report”). Entitled Effective, Efficient - and Busier than Ever, the Report illustrates the rapid growth of data protection and freedom of information issues in the UK in the past year. It highlights the fact that the ICO has received increasing numbers of questions and complaints from members of the public, processed record numbers of cases, and issued its highest ever level of fines, totaling almost £1.97 million. The Report also emphasizes the fact that the ICO’s resources are stretched and, in a direct appeal to both the UK Parliament and the Ministry of Justice, calls for “stronger powers, a more sustainable funding system, and a clearer guarantee of independence.”

On May 30, 2014, Google posted a web form that enables individuals to request the removal of URLs from the results of searches that include that individual’s name. The web form acknowledges that this is Google’s “initial effort” to give effect to the recent and controversial decision of the Court of Justice of the European Union in Costeja, widely described as providing a “right to be forgotten.” That Google has moved quickly to offer individuals a formal removal request process will be viewed favorably, but the practicalities of creating a removals process that satisfies all interested parties will remain challenging, and not just for Google.

On March 6, 2014, the U.S. Federal Trade Commission (“FTC”) and UK Information Commissioner’s Office (“ICO”) signed a memorandum of understanding (“MOU”) to promote increased cooperation and information sharing between the two enforcement agencies.

On February 25, 2014, the UK Information Commissioner’s Office (“ICO”) published an updated code of practice on conducting privacy impact assessments (“PIAs”) (the “Code”). The updated Code takes into account the ICO’s consultation and research project on the conduct of PIAs, and reflects the increased use of PIAs in practice.

On December 18, 2013, the UK Information Commissioner’s Office (“ICO”) published its proposed strategy for handling complaints, stating that, beginning in April 2014, it will focus its efforts on the investigation of serious and repeat violations of data protection laws. The ICO also intends to publish regular reports highlighting the number of complaints it receives about organizations and enforcement actions it has taken. The ICO is seeking comments on the proposed strategy, which is explained in a public consultation document, before January 31, 2014.

In December 2013, the UK Information Commissioner’s Office (“ICO”) issued non-binding guidance aimed at app developers (the “Guidance”). The Guidance applies to all types of mobile devices, including smart TVs and video game consoles.

As we reported on October 8, 2013, the Information Commissioner’s Office (“ICO”) has announced it is reviewing its Privacy Notices Code of Practice (the “Code”) to assess whether it should be updated. In anticipation of the November 30^th closing date for comments on the Code, today the ICO’s Head of Policy Delivery posted a request for feedback on the ICO’s blog.

In its October 2013 e-newsletter, the UK Information Commissioner’s Office (“ICO”) announced that it is reviewing its Privacy Notices Code of Practice (the “Code”) to assess whether it should be updated. The Code, last updated in December 2010 and issued under Section 51 of the UK Data Protection Act 1998 (the “DPA”), is designed to assist organizations “to collect and use information appropriately by drafting clear and genuinely informative privacy notices.”

On September 26, 2013, the UK Information Commissioner’s Office (“ICO”) published new breach notification guidance (the “Guidance”), applicable to telecom operators, Internet service providers (“ISPs”) and other public electronic communications service (“ECS”) providers.

On September 10, 2013, the UK Information Commissioner’s Office (“ICO”) published guidance for companies receiving unwanted marketing (the “Guidance”). This Guidance was published as part of a broader focus on unwanted marketing in the UK.

On September 10, 2013, the UK Information Commissioner’s Office (“ICO”) published new guidance on direct marketing (the “Guidance”). The Guidance explains the application of the two principal legislative instruments that affect direct marketing in the UK: (1) the Privacy and Electronic Communications (EC Directive) Regulations 2003 (“PECR”), which relates specifically to direct marketing; and (2) the Data Protection Act 1998 (the “DPA”), which governs data protection issues generally. The Guidance is not legally binding, but it reflects the ICO’s interpretation of the requirements and indicates how the ICO is likely to enforce them.

On August 28, 2013, on the UK Information Commissioner’s Office’s (“ICO’s”) blog, Simon Rice, Technology Group Manager for the ICO, discussed the importance of encryption as a data security measure. He stated that storing any personal information is “inherently risky” but encryption can be a “simple and effective means” to safeguard personal information and reduce the risk of security breaches.

On August 9, 2013 the UK Information Commissioner’s Office (“ICO”) published a new code of practice providing guidance to organizations on how to respond to subject access requests (the “Code”). The Code follows a public consultation on a draft code during 2012 and 2013.

On August 6, 2013, the UK Information Commissioner’s Office (“ICO”) opened a new consultation on a draft code of practice on conducting privacy impact assessments (the “Code”).

On July 22-23, 2013, the APEC E-Commerce Business Alliance and the China International Electronic Commerce Center, a subsidiary organization of the Ministry of Commerce of the People’s Republic of China, held a seminar in Beijing entitled Workshop on the Online Data Privacy Protection in APEC Region. In addition to delegates from Mainland China, representatives from numerous other jurisdictions were in attendance, including the United States, the United Kingdom, Malaysia, Vietnam, South Korea, Hong Kong and Taiwan.

On June 20, 2013, the UK Information Commissioner’s Office (“ICO”) launched its Annual Report and Financial Statements for 2012/13 (the “Report”). Introducing the Report, Information Commissioner Christopher Graham strongly emphasized that, as consumers become increasingly aware of their information rights, good privacy practices will become a commercial benefit and a business differentiator. He outlined the seven key “e”s of the ICO’s role: enforce, educate, empower, enable, engage, and to be effective and efficient.

The UK Information Commissioner’s Office (“ICO”) has published guidance on the application of the Data Protection Act 1998 (“DPA”) to social networking sites and online forums. The guidance emphasizes that organizations and individuals that process data for non-personal purposes must comply with DPA requirements in their use of social networking sites and online forums just as they would in any other context.

On May 14, 2013, London Economics published the results of an independent survey commissioned by the UK Information Commissioner’s Office (“ICO”) to help understand the challenges that the European Commission’s proposed General Data Protection Regulation (the “Proposed Regulation”) may present to UK businesses (the “Report”).

On March 1, 2013, the Irish Presidency published a note to the European Council of Ministers regarding its progress on the European Commission’s proposed General Data Protection Regulation (“Proposed Regulation”). The Note details the Irish Presidency’s work to bring a more risk-based approach to the Proposed Regulation.

On March 20, 2012, the UK Information Commissioner’s Office announced that it has issued a monetary penalty of £90,000 against DM Design Bedrooms Ltd. (“DM Design”) for making thousands of unwanted marketing calls.

On February 12, 2013, the UK Information Commissioner’s Office published a further analysis of the European Commission’s proposed General Data Protection Regulation (the “Proposed Regulation”). This latest analysis supplements the initial analysis paper on the Proposed Regulation published on February 27, 2012. Although the general views expressed in its initial paper stand, the ICO has now provided greater detail regarding its views of the substantive provisions of the Proposed Regulation.

On March 12, 2013, the UK Government Justice Committee published a report on the functions, powers and resources of the UK Information Commissioner’s Office (the “Report”). The Report highlights several key issues raised during an oral evidence session held with the UK Information Commissioner, Christopher Graham, and his two Deputy Commissioners, David Smith and Graham Smith. The Justice Select Committee published the Report to draw these key issues to the attention of the UK Parliament.

On March 7, 2013, the UK Information Commissioner’s Office (“ICO”) published guidance (the “Guidance”) on Bring Your Own Device (“BYOD”) to explain to data controllers “what they need to consider when permitting the use of personal devices to process personal data for which they are responsible.” BYOD refers to the use of individuals’ personal devices to access and store corporate information.

The UK Information Commissioner’s Office has opened a public consultation on a proposed code of practice for the press (the “Consultation”). Pursuant to Section 51 of the UK Data Protection Act 1998 (the “DPA”), the ICO has the authority to issue industry codes of practice.

On January 28, 2013, the London office of Hunton & Williams marked European Data Privacy Day with the launch of the fourth edition of Data Protection Law & Practice, written by Senior Attorney Rosemary Jay. A panel comprised of the current UK Information Commissioner, Christopher Graham; his three predecessors, Eric Howe CBE, Elizabeth France CBE and Richard Thomas CBE; and the UK Minister of State for Justice, Lord McNally, spoke at the event and provided a retrospective on data protection in the United Kingdom since the Information Commissioner’s Office’s (“ICO’s”) inception in 1984.

Following up on the UK Information Commissioner’s Office’s (“ICO’s”) positive reaction to the European Commission’s proposed General Data Protection Regulation (the “Proposed Regulation”), the ICO has now published additional thoughts on the European Commission’s proposed revised data protection framework, reacting to the recent draft report prepared by the rapporteur to the EU Parliament’s Committee on Civil Liberties, Justice and Home Affairs, Jan Philipp Albrecht. In February 2012, the ICO released an initial analysis of the Commission’s package of proposals, which included the proposed Police and Criminal Justice Data Protection Directive (“Proposed Directive”).

On January 28, 2013, European Data Privacy Day, the London office of Hunton & Williams hosted the launch of senior attorney Rosemary Jay’s fourth edition book, Data Protection Law & Practice, by publisher Sweet & Maxwell.

On January 24, 2013, the UK Information Commissioner’s Office (“ICO”) served Sony Computer Entertainment Europe Limited (“Sony”) with a monetary penalty of £250,000 resulting from a serious breach of the Data Protection Act 1998. An April 2011 security incident involving the Sony PlayStation Network Platform affected the personal data of millions of customers, including names, addresses, email addresses, dates of birth, account passwords and credit card details.

On December 13, 2012, the UK Information Commissioner’s Office (“ICO”) announced a consultation on a draft subject access code of practice (the “Code”). The Code is open for public comment until February 21, 2013.

On December 18, 2012, the Information Commissioner’s Office (“ICO”) released an enforcement report (the “Report”) on the extent of compliance with recent changes to UK law governing the use of cookies (The Privacy and Electronic Communications (EC Directive) (Amendment) Regulations 2011). The ICO previously issued an interim report on organizations’ attempts to achieve compliance, in which it concluded that organizations “must try harder” with their cookie compliance efforts.

On November 21, 2012, the UK Committee of Advertising Practice (“CAP”) released new rules on online behavioral advertising (“OBA”). CAP is the UK body which writes and maintains the UK advertising codes, which are administered and enforced by the UK Advertising Standards Authority (“ASA”).

On November 28, 2012, the UK Information Commissioner’s Office (“ICO”) issued monetary penalties totaling £440,000 to two owners of a marketing company that sent millions of unlawful spam SMS text messages over a period of three years.

On November 27, 2012, the International Chamber of Commerce of the United Kingdom (“ICC UK”) released the second edition of its cookie guidance (the “Guidance”). The ICC UK released the first edition of the Guidance in April of this year, and has produced this latest version to take into account updated guidance released by the UK Information Commissioner’s Office (“ICO”), the Article 29 Working Party Opinion 04/2012 on cookie consent exemption and new UK advertising rules on online behavioral advertising.

On November 20, 2012, the UK Information Commissioner’s Office (“ICO”) published guidance on IT asset disposal for organizations (the “Guidance”) to explain “to data controllers what they need to consider when disposing of electronic equipment that may contain personal data.”

On November 20, 2012, the UK Information Commissioner’s Office (“ICO”) published “Anonymisation: Managing Data Protection Risk Code of Practice” (the “Code”). The purpose of the Code is to provide organizations with a framework for assessing the risks of anonymization. It also sets forth good practice recommendations that may be adopted by organizations to provide a “reasonable degree of confidence” that the publication and sharing of anonymized data will not lead to an “inappropriate disclosure of personal data.” The published Code follows a consultation on the same topic earlier this year. The ICO also announced the creation of the UK Anonymisation Network, which will promote the sharing of good practices related to anonymization across the public and private sectors.

The UK Information Commissioner’s Office (“ICO”) recently published a questionnaire to gather feedback on how privacy seals might be used to improve data protection compliance and customer privacy awareness. The questionnaire is available online until November 30, 2012.

On October 29, 2012, the UK Information Commissioner’s Office (“ICO”) served private sector financial services company The Prudential Assurance Company Limited (“Prudential”) with a monetary penalty of £50,000 in connection with a serious violation of the Data Protection Act 1998 (“DPA”). The violation concerned a mix-up involving Prudential customer details. In March 2007, the customer records of two individuals who shared the same first name, surname and date of birth were mistakenly merged into a single customer record. Over the course of the following three years, mortgage and pension policy information relating to each customer was routinely sent to the wrong individual until Prudential took steps to separate the two customers’ records in September 2010.

On October 31, 2012, the UK Information Commissioner’s Office (“ICO”) published a consultation on changes to the notification process in the UK (the “Consultation”), which will be open for comment until November 30, 2012. The purpose of the Consultation is to provide the ICO with feedback on its proposed changes regarding: (1) whether an online and telephone payment service would be beneficial to data controllers, (2) whether the inclusion of contact details for information requests is useful and (3) whether the format of the public register should become narrative-based. The ICO is also seeking input regarding whether these changes would make the public register more meaningful and notification simpler for data controllers.

On October 24, 2012, the UK Justice Select Committee (the “Committee”), appointed by the House of Commons to examine the expenditure, administration and policy of the UK Ministry of Justice, published its opinion on the proposed General Data Protection Regulation (the “Proposed Regulation”) and proposed Police and Criminal Justice Data Protection Directive (the “Proposed Directive”). In the opinion, the Committee agrees that new proposals are necessary, both to update the existing data protection framework and to “confer on individuals their new rights and freedoms.” The Committee expresses reservations, however, regarding a number of key issues, and concludes that the European Union data protection proposals “need to go back to the drawing board.” The Committee notes that in its present form, the Proposed Regulation will not produce a “proportionate, practicable, affordable or effective system of data protection in the EU.”

On October 23, 2012, just two weeks after issuing a series of reports highlighting the UK Information Commissioner’s Office’s (“ICO’s”) concerns regarding data protection compliance within the public sector, the ICO has imposed a monetary penalty of £120,000 and issued an enforcement notice against Stoke-on-Trent City Council (“Stoke Council”) in relation to a serious data breach. The breach involved the transmission of sensitive personal information related to a child protection case by email in an unmarked and unprotected manner to the incorrect email address.

On September 27, 2012, the UK Information Commissioner’s Office (“ICO”) published guidance on complying with the requirements of the UK Data Protection Act 1998 (“DPA”) in the context of cloud computing services (the “Guidance”). In its Guidance, the ICO reminds data controllers that transferring personal data to the cloud does not absolve them of their compliance obligations under the DPA.

On May 31, 2012, the UK Information Commissioner’s Office (“ICO”) published a draft anonymization code of practice (the “Code”) which will be open to public consultation until August 23, 2012. The purpose of the Code is to provide organizations with guidance on how personal data can be anonymized successfully, and how to assess the risk of individuals being identified using data that has been anonymized. The ICO also has launched a £15,000 invitation to tender to establish a network of experts to share best practices regarding anonymization.

On May 25, 2012, the UK Information Commissioner’s Office posted updated guidance on how to comply with amendments to EU data protection law requiring businesses to obtain consent from website visitors to store information on their computers and retrieve that information in the form of cookies. Last year, the ICO gave organizations a grace period expiring on May 26, 2012, to comply with the new cookie rules.

The UK Information Commissioner’s Office’s (“ICO”) has revised its statutory Code of Practice on assessment notices (the “Code”). The ICO first issued the Code in 2010, when its audit powers came into force. The Code has now been updated to reflect changes in auditing standards and practices.

Join us at the International Association of Privacy Professionals (“IAPP”) Global Privacy Summit in Washington, D.C., March 7-9, 2012. Hunton & Williams privacy professionals will be featured speakers in the following sessions:

• Mending Fences after a Breach Thursday, March 8, 12:15 p.m. Speakers include: Lisa J. Sotto, partner and head of the Global Privacy and Data Security practice, Hunton & Williams LLP; Susan Grant, Director of Consumer Protection, Consumer Federation of America; and Joanne B. McNabb, Chief, California Office of Privacy Protection.

On January 25, 2012, the UK Information Commissioner’s Office (“ICO”) published an initial statement welcoming the European Commission’s proposed new General Data Protection Regulation (the “Proposed Regulation”), and commended the Commission’s efforts to strengthen the rights of individuals, recognize important privacy concepts such as privacy by design and privacy impact assessments, and include accountability requirements.

Monetary penalties are one mechanism in a suite of tools that the UK Information Commissioner’s Office (“ICO”) uses to encourage compliance with data protection regulations. The ICO generally uses monetary penalties to sanction deliberate or negligent breaches of the law, but the purpose is not to impose financial hardship but rather to “act as an encouragement towards compliance, or at least as a deterrent against non-compliance.” The following is a brief overview of the ICO’s authority to issue monetary penalties.

In recent weeks, regulators in California and Illinois have issued guidance on responding to data security breaches, while UK and California authorities released online forms for organizations to use when providing notification of a breach to regulators.

In December 2011, the UK Information Commissioner’s Office (“ICO”) released a new breach notification form, reinforcing its expectation that organizations provide notification whether or not such notification is legally required. Sector-specific breach notification requirements were introduced in the UK by The Privacy and Electronic Communications (EC Directive) (Amendment) Regulations 2011, and since May 2011, public electronic communication service providers have been required to notify the ICO, and in some cases affected individuals, in the event of a data security breach. All other organizations are strongly encouraged to notify the ICO of serious security breaches, and the fact that an incident was reported voluntarily is something the ICO takes into consideration when determining the appropriate enforcement action.

Throughout 2011, the UK Information Commissioner’s Office (“ICO”) escalated its use of data protection audits, encouraging organizations to submit to voluntary audits and seeking to increase its ability to conduct compulsory audits. Currently, the ICO has the authority to compel central government departments to undergo audits, but it would like to extend compulsory audits to include local government, the national health service and the private sector.

On January 25, 2012, the European Commission released a data protection law reform package, including its proposed General Data Protection Regulation (the “Proposed Regulation”). The UK Information Commissioner’s Office (“ICO”) has reacted positively to the Proposed Regulation, in particular commending efforts to strengthen the rights of individuals, the recognition of important privacy concepts such as privacy by design and privacy impact assessments, and new accountability requirements to ensure organizations properly demonstrate and document their data protection safeguards and procedures.

On December 28, 2011, UK Information Commissioner Christopher Graham outlined the ICO’s agenda for 2012 in a post on the ICO blog, highlighting the European Commission’s proposals for reviewing the EU data protection framework, the post-legislative scrutiny process with respect to the UK Freedom of Information Act (“FOIA”) and the ICO’s Information Rights Strategy. The Commissioner cautioned against allowing data protection compliance to fall by the wayside in the current, tough economic climate, especially given the inevitable reputational damage caused by big data breaches and the ICO’s power to impose fines.

On December 13, 2011, the Information Commissioner issued updated guidance on compliance with recent changes to UK law governing the use of cookies (The Privacy and Electronic Communications (EC Directive) (Amendment) Regulations 2011 (“Regulations”)). Organizations were given a twelve-month grace period to comply with the new law. Initial guidance on the Regulations was released on May 9, 2011, but the Information Commissioner characterized that guidance as merely a “starting point for getting compliant rather than a definitive guide,” signaling that further advice would follow if appropriate. The release of the updated guidance coincides with the Information Commissioner’s interim report on organizations’ attempts to achieve compliance in which he concluded that organizations “must try harder” with their cookie compliance efforts.

Members of Parliament on the House of Commons Justice Select Committee have called for courts in the United Kingdom to be given greater powers to imprison and fine individuals who breach the Data Protection Act (“DPA”). The Committee stated in its October 18, 2011 report that the current penalties for unlawfully obtaining personal data (under Section 55 of the DPA) are an inadequate deterrent, and urged the government to exercise its power to introduce prison sentences without delay. Although currently a magistrates’ court can issue fines of up to £5,000 for breaches of Section 55 (and the Crown Court can impose unlimited fines), in practice, penalties often are limited to only a few hundred pounds.

Hunton & Williams announces that Rosemary Jay, formerly head of the privacy practice at Pinsent Masons and the former head of the legal team at the UK Information Commissioner’s Office, will join the firm’s Privacy and Data Security practice in October.  Ms. Jay will be based in the firm’s London office.  As a senior lawyer, Ms. Jay will bring more than 20 years of data protection experience to Hunton & Williams, enhancing both the firm’s renowned privacy practice and its Centre for Information Policy Leadership.  Read the news release