Experts: Stores Should Restore Public Confidence After Breach, Cardline

Cardline

August 28, 2008

Lisa Sotto, head of the privacy and information management practice, comments on businesses affected by a credit card data breach. Sotto points out the importance of dealing with a data breach correctly since customers who have a negative experience after a breach will take their business elsewhere and relay their experience to others.

Sotto, also vice chair of the Department of Homeland Security's Data Privacy and Integrity Advisory Committee, focuses her practice on privacy, data security and information management issues.