Hunton Insurance Recovery Blog

Artificial intelligence (AI) continues to reshape the way businesses operate, from human resources and operational efficiency to cybersecurity and financial reporting. It should come as no surprise, therefore, that companies are calling on AI to facilitate and enhance corporate filings and shareholder communications. Management Discussion and Analysis (MD&A) submissions in publicly-traded companies’ Securities and Exchange Commission filings are no exception. These submissions have been viewed by securities analysts as a sort of corporate DNA which, if read properly, could reveal telling traits and warning signs about future corporate performance. While it might be common knowledge that analysts are using AI to analyze MD&A submissions, less clear is whether (and which) companies are using AI to generate their MD&As.

With increasing frequency, companies are coming under fire for changes in customer loyalty programs, many of which occur without warning or recourse. Whether it is a persistent devaluation of miles or points, arbitrary expiration dates or some other perceived loss of value, customers and regulators are becoming increasingly discontent with programs that are touted as an added value to repeat customers.